Shipping Policy

At Noor, we are committed to delivering your order promptly and efficiently. This Shipping Policy outlines how we handle shipping and delivery for orders placed through noorcare.in.

1. Processing Time

All orders are processed the same day after receipt of payment. Orders are not processed or shipped on weekends or public holidays.

  • If we experience a high volume of orders, processing times may be slightly delayed. We will notify you of any significant delays.
  • Once your order is processed and shipped, you will receive an email with tracking information.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: Estimated delivery time is 3 business days depending on your location.
  • Express Shipping: Estimated delivery time is 1 business day, with additional charges applied.

Please note that delivery times are estimates and may vary depending on your location and external factors such as courier delays, holidays, or customs processing for international orders.

3. Shipping Locations

We currently ship to [Domestic/International locations]. Please ensure that you provide accurate and complete shipping information. We are not responsible for orders delayed or returned due to incorrect addresses.

4. Customs, Duties, and Taxes

For international orders, Noor is not responsible for any customs fees, duties, or taxes that may be applied to your order. These charges are the responsibility of the customer. Delays caused by customs processing are beyond our control.

5. Order Tracking

Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment.

6. Lost or Damaged Packages

  • If your order arrives damaged, please contact us within [X] days of receipt. We will arrange a replacement or refund depending on the situation.
  • If your package is lost in transit, please contact us at noorcareind@gmail.com or call +918198241234. We will assist you in filing a claim with the shipping carrier.

7. Delivery Delays

While we strive to ensure timely delivery, there may be occasions when deliveries are delayed due to unforeseen circumstances, such as severe weather, strikes, or other disruptions. In such cases, we will work with the carrier to minimize delays.

8. Shipping Address Changes

If you need to change your shipping address after placing an order, please contact us immediately at noorcareind@gmail.com or call +918198241234. We will do our best to accommodate changes if your order has not yet been shipped.

9. Contact Information

For any questions or concerns regarding your shipment, please reach out to us:

All about the Science

We’ve adapted advanced dermatologist-grade technology into safe, portable skincare essentials. Explore the science behind our Scientific devices!

Explore The Technologies

Red Light Therapy

By emitting low-level red light wavelengths (630 nanometers), this safe, gentle, and non-invasive therapy helps to enhance skin radiance and glow—without downtime or side effects for most healthy individuals.

Galvanic Current

Galvanic current is a safe, non-invasive energy that enhances your skin’s ability to absorb serums and creams, allowing your skincare products to be more effective and provide improved results.

Facial Massage

Facial massage therapy not only feels wonderful but also promotes circulation and enhances your body's natural lymphatic drainage.

Handcrafted

Gentle warming therapy is a non-invasive treatment that uses soothing heat to rejuvenate your skin and improve product absorption. Solawave Wands provide therapeutic warmth at about 100°F (37.8°C), offering a safe, pain-free, and relaxing experience.

Red Light Therapy

By emitting low-level red light wavelengths (630 nanometers), this safe, gentle, and non-invasive therapy helps to enhance skin radiance and glow—without downtime or side effects for most healthy individuals.

Galvanic Current

Galvanic current is a safe, non-invasive energy that enhances your skin’s ability to absorb serums and creams, allowing your skincare products to be more effective and provide improved results.

Facial Massage

Facial massage therapy not only feels wonderful but also promotes circulation and enhances your body's natural lymphatic drainage.

Handcrafted

Gentle warming therapy is a non-invasive treatment that uses soothing heat to rejuvenate your skin and improve product absorption. Solawave Wands provide therapeutic warmth at about 100°F (37.8°C), offering a safe, pain-free, and relaxing experience.

Dermatologists love Noor

"I’m really into Noor's prodcuts for several reasons: Red Light Therapy smooths fine lines, while Galvanic Current—often used in med spas—boosts hydration and enhances the absorption of skincare products. Plus, the Radiant Renewal Wand’s combination of therapeutic warmth and facial massage is fantastic for reducing puffiness and improving circulation.”

Dr. Anaya Patel, MD Dermatologist

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