Terms of service

1) Introduction

Noor (www.noorcare.in) is a website (“Website”) operated by an Indian Limited Liability Partnership(“Website Owner”). The Website Owner, including its subsidiaries and affiliates (“we”, “us”, or “our”), provides the information and services on this Website to visitors (“Visitors”, “you”, or “your”) subject to the terms and conditions set out below, as well as our Privacy Policy and any other applicable policies or notices specific to certain sections or features of this Website.

Please read this Agreement carefully. By browsing, accessing, or using this Website, or by transacting through it, you agree to the Terms and Conditions outlined below (“Agreement”). This Agreement constitutes a binding contract between you and the company.

2) Website Availability

Noor may suspend or restrict access to the Website for any reason, including but not limited to system maintenance, updates, or upgrades, without prior notice.

We reserve the right to make modifications to the Website, discontinue any product or feature, or change pricing and availability at any time.

If Noor, in its sole discretion, determines that you are engaging in illegal or unauthorized use of the Website or in violation of these Terms, Noor reserves the right to terminate your access without notice and, in applicable cases, initiate legal proceedings.

3) Your Status

By placing an order through this Website, you confirm that:

  • You are legally capable of entering into binding contracts under Indian law; and

  • You are at least

    18 years old

    .

4) The Contract Between You and Noor

When you place an order on the Website, you will receive an acknowledgment email confirming that Noor has received your order. This does not mean your order has been accepted.

Your order constitutes an offer to purchase the product(s). Orders are subject to acceptance, and acceptance will be confirmed when Noor sends a Dispatch Confirmation Email, indicating that the product(s) have been shipped.

A binding contract (“Contract”) between you and Noor is formed only upon dispatch confirmation.

5) Payment

For all credit/debit card or UPI transactions, you must use your own valid payment method. Noor is not liable for any fraudulent card use. Any such misuse will be the responsibility of the user, and the onus to prove otherwise lies solely with them.

6) Trademarks

All trademarks, logos, and service marks displayed on this Website are the property of the company

or its licensors. Nothing contained on this Website should be construed as granting any license or right to use any trademark without the prior written consent of Noor.

7) External Links

External links may be provided for your convenience, but Noor does not control or endorse their content. Accessing external links is at your own risk. No website or platform may link to this Website without Noor’s prior written consent. For link permissions, contact us at support@noorcare.in.

8) Acceptable Use

You agree not to use this Website to upload or transmit unlawful, defamatory, obscene, or harmful content. Any misuse may lead to account suspension or legal action.

You agree to indemnify the company against any claims or damages arising from your misuse of the Website.

9) Refund & Replacement Policy

Products returned due to manufacturing defects are eligible for replacement only.Returns for dissatisfaction are eligible for a refund (excluding return shipping costs) once the product is inspected and approved.

Refunds are processed via Bank Transfer (NEFT/RTGS) within 7–10 business days after approval.

For assistance, contact support@noorcare.in.

10) Disclaimer of Liability

The company shall not be liable for any loss, injury, damage (direct or consequential), or expense resulting from your use of this Website or any product purchased from it. We do not guarantee uninterrupted or error-free operation of the Website.

11) Use of the Website

This Website is intended for users within India. By accessing it, you confirm that you are authorised to do so and that your use complies with local laws.

12) Non-Commercial Use

This Website is meant for personal and non-commercial use only. You may not copy, distribute, or commercially exploit any content, software, or product listing from this site without prior written consent.

13) Visitor Registration

Certain features may require you to register. You agree to provide accurate and up-to-date information during registration.

If your details change, update them through your account dashboard or by contacting

support@noorcare.in

.

We reserve the right to modify registration requirements at any time.

14) General

Entire Agreement

These Terms and Conditions represent the entire agreement between you and Noor regarding your use of the Website and supersede all prior understandings.

Modification

Noor may modify these Terms, policies, or notices at any time without prior notice. Continued use of the Website constitutes acceptance of the revised version.

Conflict

In the event of inconsistency between these Terms and any other specific policy, the specific policy shall prevail for that relevant section.

Waiver

Any delay or failure by Noor to enforce any term shall not constitute a waiver of that term.

Assignment

AMEV ENTERPRISES LLP may assign or transfer its rights and obligations under this Agreement to any third party without prior notice.

Severability

If any part of these Terms is held invalid, the remaining provisions shall remain in full force.

Governing Law

These Terms are governed by the laws of India. You agree to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, for any disputes arising from or relating to this Website or its Terms.

Contact

If you have any questions or concerns, please contact us at

support@noorcare.in.

15) Offers & Promotions

  • Each promotional offer is valid for

    one use per customer

    .

  • In case of a free product offer, the free item must be added to the cart before applying the code.

  • No two offers can be combined.

  • Offer duration and terms will be clearly communicated through official channels.

  • If the offer product goes out of stock, Noor reserves the right to cancel or modify the order.

  • Noor reserves the right to modify or withdraw any offer at any time without prior notice.

  • No cash alternatives are available for promotional offers.

  • Misuse of promotional codes may result in account suspension and order cancellation.

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